Different identity verification options

Verifying your client's identity is a key AML requirement.  Breaking down the process, you first need to capture the identity of a client and then verify that they are who they say they are.  Taking a risk-based approach, you will decide on a case by case basis the level of assurance required to ensure you know who you are doing business with.  

To support you with this process, we offer both standard and advanced client identity verificaiton options.  The options provide different levels of assurance and have different impact in terms of client friction and cost.

Standard identity verification

Standard identity verification allows you to send an identity verification request to your clients.  You can start the process via the Add Client Wizard or via the associated parties section within your Client's file. We provide you with a unique secure link that you then send via email to your client.

Your client is then guided through a simple process to capture a photograph (selfie) of themselves, a photograph of their identity document and a photograpgh of their proof of address. They can complete this process on their PC or on their mobile phone.  

When your client responds to your identity verification request, their selfie and captured documents will be automatically stored in their client file and will be awaiting your review and approval. 

Standard verification is the option you select if you have a walk-in and have captured a scanned version of their documents.

Advanced identity verification

Advanced verification is used for higher risk individuals, or for individuals that you have no prior knowledge of, or perhaps are unable to meet in person.  Advanced verification captures the same information as standard verification, however, it goes further in terms of automated security checks and screening.

Under advanced verification, we capture video footage of your client completing the process and compare biometric scans of their face against the photograph on their identity document.  We also conduct a comprehensive assessment of their identity document to confirm the authenticity and integrity of the document.  Under the advanced option, we also undertake PEPs and sanctions screening and complete adverse media checks.

advanced verification takes more time for your client to complete, and although streamlined it introduces more client friction.  However, it does provide you with advanced assurance that your client is who they say they are and was present during the verification process.

When your client completes the identity verification process, their information will be automatically recorded against their Client file.   

Standard identity verifications are included within your monthly subscription fee and do not incur any additional costs. advanced identity verifications incur an additional cost. Each advanced verification costs €2.50 per individual to complete (1 Credit).